Almost everyone in the world owns a smartphone, and shopping on your phone has become the norm, with more than 2 billion mobile shoppers making purchases at least once a year.
Companies around the world are competing for the services of eCommerce software developers that can build lightning-fast, AI-driven eCommerce apps.
Contents
Facts about online shoppers and eCommerce software developers
1. Consumers prefer apps
Retail & eCommerce software development services are focused on delivering apps. Desktop Internet use is declining, and spending via mobile apps has come close to the $200 billion mark.
By 2022, there will be a 25% year-on-year increase in app downloads, and eCommerce apps will lead the pack.
Also Read: 3 Tools to Boost Engagement and Revenue
2. Mobile shoppers are more loyal
Your phone is a deeply personal device. Chances are, it’s the first thing you reach for when you wake up in the morning.
Software development for e-commerce is largely concerned with making your browsing experience as pleasant as possible so that you stay longer and buy more.
When you have that level of presence on your customers’ phones, you are actually deeply integrated into their lives.
Research suggests that app-based shoppers are more loyal. Once they’ve bought from you, they are likely to return within a month to make another purchase.
3. Gen Z uses apps more than any other generation
Your phone is a deeply personal device. Chances are, it’s the first thing you reach for when you wake up in the morning.
Software development for e-commerce is largely concerned with making your browsing experience as pleasant as possible so that you stay longer and buy more.
When you have that level of presence on your customers’ phones, you are actually deeply integrated into their lives.
Research suggests that app-based shoppers are more loyal. Once they’ve bought from you, they are likely to return within a month to make another purchase.
4. The Pandemic fueled custom eСommerce software development
Covid-19 had an impact on the way we shopped. During the lockdown, more than a quarter of the world’s population purchased goods or services online, to the tune of $4.28 trillion. By 2023, e-commerce will account for $6.5 trillion in sales or 22% of total global sales.
The US was the biggest market, with a 44% spike in sales in 2020, or $861 billion in spending. The demand for сustom e-commerce software development solutions will soar in years to come.
5. B2B eCommerce sales will grow
eCommerce isn’t just consumer-led. Business-to-business eCommerce sales are seeing a spike in demand too.
The global eCommerce market has come close to the $6-trillion mark and will continue to grow by at least 17.5% every year.
6. China has the most eCommerce shoppers
The frantically paced life in China has accelerated eCommerce adoption, with 792.5 million digital shoppers in 2021. The market reached almost $2.8 trillion in eCommerce sales in 2021 and was the first country to see more than 50% of all retail sales occurring online.
However, e-commerce is booming everywhere. Latin America’s eCommerce market grew 36.7% and 71% in Singapore, to name two.
Also Read: How to Create a People-First Culture In Your Company?
7. There’s still a place for brick-and-mortar stores
While online sales are growing, 25% of customers say they feel more connected to brands when they visit a physical store. Consumers aged 18 to 25 say they prefer visiting clothing stores in particular.
Brick and mortar stores are also supplementing their offering with digital sales. Walmart and Target made it into the top ten eCommerce stores in the US for the first time in 2020.
While the pandemic has caused great uncertainty, eCommerce software developers can rest assured that the demand for their skills will continue to grow over time as shoppers turn to their mobile phones for deals.
